PrivacyPolicy

Last updated: September 26, 2026

This page covers istanbulgrillorlando.com itself — not what we do with your information when you call, walk in, or hand us your card at the table. Here’s plainly what happens when you use the website.

What We Collect, and Why

• We don’t ask for much, and most of it only shows up if you reach out to us first:
• If you fill out our contact form or ask about a reservation, catering, or a private event, we keep what you tell us: your name, phone number, email, and the event details you share, so we can get back to you and plan your visit.
• If you place an order through our website, checkout runs through Clover, our online ordering partner. Clover handles the payment step directly, so your card number never touches our own servers.
•  If you sign up for our email list, we keep your email address until you unsubscribe.

What the Website Logs on Its Own

Like any website, ours picks up a few technical basics automatically when you visit: your general browser type, the pages you looked at, and roughly when. That’s used to keep the site running smoothly and catch problems, not to identify you personally.

Cookies

We use a small number of cookies to keep basic site features working and to see, in aggregate, how the site is used. You’re free to turn cookies off in your browser; a few things on the site may not behave quite right if you do.

Who Actually Sees Your Information

We don’t sell or rent it to anyone. Clover sees what it needs to process your order. Our email tool sees your address if you’ve signed up for updates. Outside of that, your information stays with us, and we’ll only hand it over further if the law requires it.

Text Message Updates

If you opt in to text messages from us, for example order updates or promotions, you’ll get exactly what you signed up for and nothing more. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for support. Opting in is never required to place an order or make a reservation.

Children’s Privacy

This site isn’t built for children, and we don’t knowingly collect information from anyone under 13. If you think a child has sent us information, let us know and we’ll remove it.

Your Choices

Every marketing email has an unsubscribe link, and it works.

You can ask us any time what we have on file about you, and we’ll correct it or delete it, aside from anything we’re required to keep for tax or accounting records.

Keeping It Safe

We take reasonable steps to protect what you share with us, though no website can promise perfect security, and we can’t guarantee it either.

If This Policy Changes

We’ll update the date at the top of this page any time something here changes.

Contact Us

Orlando: 9428 South Orange Blossom Trail, Orlando, FL 32837 | 407-286-0887 | contact@istanbulgrillorlando.com

Kissimmee: 2901 Parkway Blvd., Kissimmee, FL 34747 | 407-507-0100 | celebration@istanbulgrillorlando.com